Variable Arrangements
IP’s Variable Service Contract is designed for those companies seeking a flexible approach to supporting their IT.
The service provides:
- IP’s Advanced Monitoring Service (24/7 monitoring of main servers, application servers & critical PCs)
- Telephone support and remote diagnosis / fix
- Ad hoc on-site cover (excludes hardware maintenance. Minimum of 1.5 hrs chargeable, inclusive of travel time)
- Scheduled on-site cover (chargeable as ½ day units, inclusive of travel time)
- Warranty liaison
Variable Arrangements | Fixed Support Packages | Bespoke Services